Next, we want to reassure you that we recognize all comments. We happily share compliments with the staff who receive them. Make sure you be assured that we can also be devoted to answering each complaint we receive, in addition to a consultant from our Section can get back to you without delay.
I would love an deal with to mail a letter to American Airways Consumer Service, And that i hope you can reply with this handle.
We are sorry that you just weren't satisfied with the complimentary voucher that we presented. Nonetheless, the voucher was intended to Express goodwill and to make amends in a way with the inadequate service you reported. It signifies an volume we imagine to become truthful and fair.
I attempted to use a $five hundred journey voucher for your new flight and I had been unable to do so as American Airways refused to simply accept the voucher. Make sure you convey to vacationers to help keep their seats and not be ripped off by these fictitious vouchers that AA provides for tourists to surrender their seats.
Ticket #2836 Dallas, Tx to Lawton, Alright March 20th didn't hook up from Raleigh, NC flight 168….was more than booked and flight didn't ensure it is to Dallas for connecting flight. They said they didn't Possess a hotel for me in Dallas, I used to be stuck at airport til morning of three/21/sixteen…this prompted me to skip on a daily basis of labor & it was by far the most miserable evening of my life…they gave me a meals vocher for $12 for meal which I'd to add income far too, to eat!
I am incredibly unhappy together with your consumer service!!! I do think it had been more cost-effective to suit your needs To do that to me than to run the flight which i was at first on, since the flight wasn't comprehensive.
I would love someone to contact me concerning the 3 worst buyer service calls I have at any time experienced these days. Electronic mail me very first since the consultant said I am able to only get it done in creating. #flysouthwest. #behelpfulfail
I sincerely hope to receive a favourable reply within the up coming couple of times, so I am able to carry on using American Airlines for my travel.
was in Haiti August 17th,went towards the airport eleven-30am as well as flight was to depart for the US at 1pm and was advised I'd MISSED MY FLIGHT.But wasn't available any essentive to stay for the next day,and was pressured to buy An additional tickert for August 23rd at my expence.I Pretty much shed my job because of tht,they bought my seat and place me at an expected expencies of which I Demand from customers Being COMPANCERTATED FOR THE MONEY Shed,WAGES Shed.
I had been overcharged for a 3rd bit of luggage on a global excursion USA to Uruguay. I have experimented with employing the website electronic mail to try to secure a refund; no reaction.
Hello, I required to improve this reservation, I booked this flight, I purchased insurance coverage, I’m needing to go visit my mom who has terminal brain most cancers, I’ve been flying American the whole time and energy to get to discover her. I happen to be obtaining insurance policies every time, and this time, My partner is snowed in and can’t occur property check out this site in time to appear immediately after my Young ones so I am able to go away. I have already been to the cellphone now for over 1 hour wanting to modify or get anything likely with my flight with absolutely no success as well as the travel coverage you give and advertise as won't include this kind of trip transform crisis (!
Thanks for making contact with American Airways Client Relations. This is often an automatic acknowledgment, giving me a chance to share along with you right away what is going on with all your message.
I flew on American airlines for The 1st time and last. our baggage was broken with black grease on it huge hunks out with the handles and wheels. your airplane was filthy and really not comfortable. the flight crew wasn't welcoming in the slightest degree. My granddaughter was with me and is about 6ft tall no space for her legs and particular person laid back in her seat and she couldn't move whatsoever in her seat.
We have been so outstanding upset with this sort of mis-remedy and poor management by American Airways and won't ever fly you once more.